I have a client that was being perused for over £7000, and as a great start to the week - Max Recovery instructed Eversheds (their solicitors) to withdraw and no longer pursue my client for the debt!

Without giving away too much, a young mother suffered financial difficulties when her 4 year old son became ill; his care needs meant the father gave up work to become his full time carer. This dramatic loss of income was addition to a failed business venture of hers as a result of 9/11.

She was advised by another firm that her only option was to go bankrupt. Although there are only two creditors (Max Recovery and LloydsTSB), I felt their actions were morally wrong and only adding to the pressures of an already very stressed family.

As a father three myself it really struck a chord so we waived any charges from our side. The battle started in October 2008, when I first made contact, and I am very pleased to say that after eight months a creditor saw common sense and agreed to end the matter, so this is one down, one more to go. and I’ve not charged for the work.

So, well done to Max Recovery for demonstrating compassion and understanding during a difficult time for my client. It is all to easy to criticise creditors, more so in this current economic climate, so let's give praise where it is due as in this example.

On a final and very sad note - two weeks ago their son lost the battle with his illness and passed away. Max Recovery weren’t aware of this and it didn’t affect their decision.