Listen to BBC Essex - John Hayes on Drivetime

John opens the show infoming Mike about how a friend of his had his credit card cloned, Mike responds with useful tips on how to deal with this and prevent it from happening again. Mike also gives an update on the bank charges test case expalining what the outcome means to the consumer and why it is still important to register a claim. He finishes by detailing how to do this and where the template letters can be found to start the process.