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Friday, 19th October 2012
Energy regulator Ofgem has unveiled proposals to force suppliers to tell customers about the cheapest gas and electricity tariffs they have on offer in an attempt to make the market "simpler, clearer and fairer".
Under the new proposals the firms will have to inform customers of their cheapest tariff on energy bills. The proposals will also restrict each energy supplier to no more than four core tariffs for each fuel.
Duel fuel discounts
These will be listed separately to increase transparency and clarity. Under a proposed pilot scheme suppliers will have to inform those who have not switched for three years or more and the most vulnerable customers.
Need to complain about an energy provider?
If you need to complain about an energy supplier and don't know where to start then we have produced a simple to use three step guide to help you at - How to complain or you can download the Ofgem leaflet which also covers phone or doorstep energy sales.